Fl1 collects account information such as name, email address, phone number, and payment details for Ringgit Malaysia (MYR) transactions. We also record device and browser information to enhance user experience.
Cookies track site usage and customise content to ensure you access fl1 seamlessly and securely. Usage data helps us understand user needs and improve our services.
Collected information is used to deliver, manage, and improve fl1’s services, including account verification, deposits and withdrawals, and to offer promotions tailored to user profiles.
We also use data to send important notifications, provide customer support, and comply with laws and regulations effective in Malaysia.
Cookies are small files stored on your device to help the system recognize unique users and enable smooth navigation without repeated logins.
Fl1 complies with digital privacy guidelines and does not use cookies for personal spying. You can manage cookies via your browser settings, though this may affect some features.
Fl1 protects your data using the latest security technologies, including encryption and firewalls, to prevent unauthorized access.
Data is retained only as long as necessary for service purposes and regulatory compliance. Our systems undergo regular audits to ensure security standards are consistently maintained.
Fl1 does not sell customers’ personal information to outsiders. However, to process transactions, we share necessary data with trusted financial institutions and service providers on a limited basis.
All third parties receiving data are bound by confidentiality agreements and must comply with Malaysia’s data protection laws.
You have the right to access, correct, or delete your personal information stored by fl1 by contacting our support team.
Requests will be processed within a reasonable timeframe in compliance with data protection regulations. We also adhere to all applicable privacy laws in Malaysia.
Fl1 reserves the right to update this privacy policy from time to time. Users are advised to review this page regularly for the latest updates.
For inquiries or privacy rights, you can contact our support team via the FAQ or official email.